PART-B Unit-1 Introduction to IT-ITes Industry (2025-26)
Chapter-1 Appreciate the Applications of IT
A : Fill in the Blanks
1.2D and – have made it easy for teachers to explain concepts in a class.
Answer: 3D animations
2.Technology-enabled whiteboards help – record her lessons.
Answer: Teachers
3.Apps and – such as Fitbit help to monitor heart rate, sleep pattern, and provide personalized information to the user.
Answer: Wearable devices
4.In marketing, computers are used for – of products.
Answer: Advertisement and promotion
5.Complex scientific applications like rocket launching, space exploration etc., are not possible without the use of –.
Answer: Supercomputers
B : True or False
1.You cannot book LPG cylinder online and establish helpline as part of disaster management.
Answer: False
2. ICT is used to issue timely warning and establish helpline as part of disaster management.
Answer: True
3.Using Duolingo app, you can easily learn many languages such as English, Spanish, French, etc.
Answer: True
4.Video conferencing allows for simple real-time communication between two groups.
Answer: True
5.Social media networks like Facebook, Instagram, Twitter, WhatsApp are services to keep in touch with family and friends.
Answer: True
C : Multiple Choice Questions (MCQs)
1.Which of the following online services is not for education?
a) Kindle Books
b) G Suite for Education
c) Digital India
d) YouTube
Answer: c) Digital India
2.It is a useful app for farmers to obtain advisories and information being sent by experts and government officials.
a) Form OPD
b) Kisan Suvidha
c) Pusa Krishi
d) M-Kisan
Answer: b) Kisan Suvidha
3.Which of the following information does the Farmopedia app provide to the farmers of Gujarat?
a) Get suitable crops as per soil and season-wise information
b) Manage farm
c) Check weather in your area
d) All of these
Answer: d) All of these
4.Which of the following is not a video conferencing application?
a) GoToMeeting
b) Skype
c) Twitter
d) Zoom
Answer: c) Twitter
5.An approach to identify, design, execute, document, monitor, and control both automatic and non-automatic business processes to achieve consistent defined targets is called –
a) Business Process Management (BPM)
b) Business Process Outsourcing (BPO)
c) IT
d) Information Technology
Answer: a) Business Process Management (BPM)
D : Short Answer Questions
1.Describe the term ICT.
Answer: ICT stands for Information and Communication Technology. It includes all digital tools and systems used to collect, store, process, and share information.
2.List the popular IT/ITES employers in India.
Answer: Popular IT/ITES employers in India are TCS, Infosys, Wipro, HCL, Tech Mahindra, and IBM.
3.How has ICT impacted the field of education?
Answer: ICT has made learning easier and more interactive through online classes, digital study material, educational apps, and smart classrooms.
4.Compare e-commerce and e-banking.
Answer: E-commerce deals with online buying and selling of goods, while e-banking allows customers to perform banking transactions such as money transfer and bill payment through the internet.
5.How has IT contributed in the following fields?
Answer:
(a) Transportation – Online booking, GPS, and traffic management.
(b) Defence Services – Use of radar, missile control, and surveillance systems.
(c) Public Services – E-governance and online form submissions.
(d) Disaster Management – Early warning systems and online helpline services.
E : Long Answer Questions
1.Imagine life without a well-developed transportation system. List the difficulties you would face without advanced transportation.
Answer: Without advanced transportation, travel would become slow and difficult. Deliveries of goods and medicines would be delayed, and people could not reach workplaces or hospitals on time. Emergency services like ambulances and fire brigades would face delays. It would also affect trade, tourism, and daily life convenience. Transportation is essential for economic development and social progress.
2.What are the different services IT/ITES offers?
Answer: IT/ITES offers a variety of services such as data entry, customer support, software development, web designing, digital marketing, and e-learning. These services help organizations increase efficiency and reduce cost. In India, ITES also provides employment to millions and supports global outsourcing needs.
3.Write a short note about the importance of ICT tools in your daily life.
Answer: ICT tools play a vital role in everyday life. They help us in communication through mobiles and the internet, make learning easier through e-learning apps, and allow online banking, shopping, and bill payments. ICT also helps in healthcare through telemedicine and in government services through digital platforms.
4.Technology keeps changing based on the demand of people and the market. Why should you keep yourself updated?
Answer: We should keep ourselves updated because technology changes quickly. Learning new skills helps us stay employable, efficient, and confident. It allows us to use new devices and apps effectively, stay safe online, and keep pace with the modern digital world.
5.Most of the major companies in the world prefer India for outsourcing IT-enabled services. Why?
Answer: India is preferred for outsourcing because it has a large pool of skilled professionals, strong IT infrastructure, and low operational costs. Indian professionals are proficient in English and offer high-quality services. The government’s support through programs like Digital India and Make in India has made India a global IT hub.
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