CBSE SOLUTIONS-2025-26
CLASS-9
UNIT-I COMMUNICATION SKILLS-I
CHAPTER-2 PERSPECTIVES IN COMMUNICATION
A. Fill in the blanks:
1. It is usually advised to use words that expresses the exact thought and leave the least to _______________________.
Answer: Interception
2. ___________________ perspective refers to the tendency to focus only on the sections that you focus on.
Answer: Visual
3. ________________ is the evaluations people make about objects, ideas, events, or other people.
Answer: Attitude
4. Your beliefs shapes _______________________________.
Answer: Reality
5. A __________________ is an idea that a person holds as being true.
Answer: Belief
B. Write T for true and F for false:
1. Different people have same perspectives as everyone sees things in the same way.
Answer: F
2. Effective communication depends on one's ability to read the attitude of the other person or group.
Answer: T
3. Most of the visual perceptions are the judgements you make.
Answer: T
4. Your past bad experience does not affect your behaviour or the way you communicate with others.
Answer: F
5. Limiting beliefs affects behaviour by preventing people from taking certain actions that they would have otherwise.
Answer: T
C. Choose the correct answer:
1. Which term defines an individual's point of view through which they interpret and understand every communication?
a. Perspective b. Attitude c. Belief d. Value
Answer: Perspective
2. Which term describes being irrational and judging with a preconceived opinion that leads to preferential treatment to a person or group?
a. Preconception b. Prejudgment c. Passive aggressive d. Bias e. Partiality f. All of these
Answer: All of these
3. Identify the type of attitude: Someone who is honest and open in their communications and allows others to express their views.
a. Passive b. Assertive c. Passive aggressive d. Aggressive
Answer: Assertive
4. Which of the following factors do not affect belief?
a. Experience b. Culture c. Education d. None of these
Answer: None of these
5. We all perceive reality different, according to which factors:
a. Our unique perception of that reality
b. From our personal position of awareness
c. From our immediate environment
d. All of these
Answer: All of these
D. Answer the following (short answer) questions.
1. Define the term perception.
Answer: Every individual on this planet Earth has a point of view, their own unique style to express feelings through which they interpret and understand every communication. All individuals have different perspectives as everyone sees things differently and interpret messages with respect to their understanding.
2. List the factors that impact perception.
Answer:
* Visual perspective
* Language perspective
* Perspective due to past experiences
* Attitude that reflects perspective
* Prejudice influence perspective
3. Do prejudice affect communication?
Answer: Prejudice significantly impacts communication by creating biases that lead to misinterpretations, limited trust, and reduced opportunities for open dialogue. Prejudice can manifest in verbal communication, leading to stereotypes and prejudiced beliefs being shared, and it can also affect how individuals communicate.
4. List the factors that affects one's belief.
Answer: Several factors can influence an individual's beliefs, including personal experiences, social influences, cognitive biases, education, and emotions.
* Personal experiences
* Social influences
* Cognitive biases
* Education and information
* Emotions
* Biological factors
5. Briefly describe the four types of attitude.
Answer: Four types of attitude:
* Positive Attitude: This involves viewing situations with optimism, seeking solutions, and having a generally upbeat outlook.
* Negative Attitude: Characterized by pessimism, negativity, and tendency to see the worst in situations.
* Neutral Attitude: This involves being neither overly positive nor negative, remaining objective and balanced in one's perspective.
* Sikken Attitude: This term, while sometimes used, is not as widely recognized or defined as the other three.
6. What do you understand by the term prejudice?
Answer: Prejudice refers to a preconceived opinion, usually negative, about an individual or group, formed before having sufficient knowledge or experience.
It involves making judgments about someone based on their perceived group membership.
E. Answer the following (long answer) questions.
1. Elucidate with the phrase 'what you see is the truth'.
Answer: We do see reality. But we recognize it in our own way as perception. When seeing is merely seeing, the reality can be perceived. Once what is seen is interpreted, perception changes reality into completely a different thing. And that is we see what we want to see is all about. We stop at reality and not skipping it, we can see it.
2. Does behaviour always reflect your attitude? Explain with the help of an example.
Answer: No, behaviour does not always reflect a person's attitude. While there is often a connection between how someone feels about something and how they act, there are many situations where behaviour and attitude diverge. For example, someone might have a negative attitude towards a certain political candidate but sill vote for them due to other factors.
3. Explain the factors affecting perspectives in communication.
Answer: Four factors that affect our perspective on communication:
1. Visual Perception: Visual perception is the ability to see, organize and interpret our environment. Different images transmit varying messages that individuals receive and evaluate according to their mental makeup, cultural upbringing and sense of propriety.
2. Language: Language is one of the fundamental tools of human communication.
Different human languages have different ways to process the same information. Many people speaking different languages can perceive the same information differently.
3. Feelings: Our feelings or emotions can be put in four main categories- joyful, affectionate, hostile and sad. If we display negative emotions, it will generally have a negative effect in the communication process. If we display positive emotions, it will generally have a positive effect in the communication process.
4. Past Experiences: Our past experience and the events that have occurred in the past have a profound influence on our senses and thought process. This affects our responses to various communication stimuli.
4. How feeling play a vital role in an affecting perceptive in communication?
Answer: Feelings profoundly impact how we perceive and communicate, acting as filters that shape our interpretations of messages and influence our responses.
Positive emotions like happiness can foster empathy and open communication, while negative emotions like fear or anger can lead to misinterpretations and conflict.
5. Do your immediate surroundings impact communication? How?
Answer: Yes, your immediate surroundings significantly impact communication, acting as both a facilitator and a barrier. Factors like noise, crowding, and the physical environment can influence how effectively you communicate and how well others understand your message. Additionally, environmental contexts, such as cultural and social norms, can shape communication styles and interpretations.
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