CBSE SOLUTIONS-2025-26
CLASS-10
UNIT-I COMMUNICATION SKILLS-II
CHAPTER-3 MEASURES TO OVERCOME BARRIERS IN COMMUNICATION
A. Identify the type of communication barrier:
1. The difficulty in understanding unfamiliar accents.
Answer: Linguistic Barriers
2. They include the barriers like noise, closed doors, faulty equipment used for communication, closed cabins, etc.
Answer: Physical Barriers
3. There are various mental and psychological issues that may block effective communication.
Answer: Psychological Barriers
4. The emotional IQ of a person determines the ease and comfort with which they can communicate.
Answer: Emotional Barriers
5. Different people perceive the same things differently and hence crucial to effective communication.
Answer: Perception Barriers
B. Answer the following questions. (short answer)
1. List the communication barriers.
Answer: Communication barriers:
1. Linguistic barriers
2. Physical barriers
3. Cultural barriers
4. Organisational structure barriers
5. Psychological barriers
6. Emotional barriers
7. Perception barriers
8. Technological barriers
2. Explain perception barrier with the help of an example.
Answer: Different people perceive the same things differently and hence crucial to effective communication. All the messages must b easy and clear. There should not be any room for diversified interpretation.
3. Do you think is lack of trust is a communication barrier? Explain with an example.
Answer: Yes, a lack of trust is indeed a significant communication barrier. When individuals don't trust each other, they are less likely to communicate openly, leading to misunderstandings and strained relationships. Trust is foundational for effective communication.
C. Answer the following questions. (long answer)
1. Describe three ways to overcome barriers in communication.
Answer: Three ways to overcome barriers in communication:
1. Clarify the ideas before communication: Any message to be shared should be clear and analysed. Additionally, it should be stated in such a manner that one can easily understand it in the same sense in which it is intended.
2. Communication according to the need of receiver: The level of understanding and education of the receiver s must be very clear to the sender of the message and should try to communicate according to their level.
3. Check out language, tone and content of the message: The language, tone and content of a message to be communicated are very important aspects of an effective communication. The language should be clear, lucid and easily understandable.
2. List the causes of communication barriers.
Answer: Causes of communication barriers:
1. Noise: Interference that occurs in a signal and prevents you from hearing sounds properly.
2. Lack of planning: Communication cannot be taken lightly. The message if not communicated with a plan, the desired result will not be obtained.
3. Cultural issues: The difficulty in understanding the meaning or that involves different inferences of the same text which may result to an incorrect message being understood by the receiver.
4. Semantic problems: Semantics is the systematic study of meaning. The problems arising from transmission of meaning in communication are called semantic problems.
3. What measures should be taken to prevent obstacles in communication?
Answer: To prevent obstacles in communication, it's crucial to ensure clear, concise messages, understand the receiver's perspective, and use appropriate communication channels.
Measures should be taken to prevent obstacles in communication are:
1. Clarify the ideas before communication
2. Communicate according to the need of receiver
3. Consult others before communicating
4. Check out language, tone and content of the message
5. Convey things of help and value to listeners
6. Ensure specific feedback
7. Communicate for present as well as future.
8. Follow up communications
9. Be a Good listener
10. Avoid Being judgmental
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