Unit-I
Session-4 Principles of Effective Communication
Session-5 Basic Writing Skills
Exercise:
I.
Multiple
choice questions. Tick (√) the correct answer.
1. When a message is logical and consistent it is called a ____ message. a. Correct b. Complete c. Cohesive d. Concise
Ans. Complete
2. Which of the following does not help in showing courtesy towards the receiver?
a. Being thoughtful and tactful b. using complex jargon c. Being tactful and logical d. Being correct on facts
Ans. Using complex jargon
3. Which of these is not one of the seven principals of communication?
a. clarity b. conciseness c. courteousness d. character
Ans. Character
4. The message must show__________ towards the receiver.
Ans. Courtesy
5. When a message is short and to the point, it is called a _____ message.
a. Correct b. Complete c. Cohesive d. Concise
Ans. Concise
(Chapter- 4 FIB)
Fill in the blanks:
1. Conciseness means keeping the message____________ and crisp.
Ans. Concise
2. Offering _______ information makes a communication effective as it rules out need of further clarification.
Ans. Concrete and coherent
3. Nothing can be more dangerous to a communication than ____ message.
Ans. Incorrect
4. To convey information clearly we should use______ words and sentences.
Ans. Easy
(Chapter- 5 FIB)
II.
Fill
in the blanks with suitable conjunction.
1.
The
snowman melted __________ the sun came out.
Answer:
when
2.
We are
going for a walk __________ I finish my lunch.
Answer:
after
3.
We can
eat mangoes ___________ apples.
Answer:
and
4.
The
players complained about the heat__________ they continued to play.
Answer:
where
5.
Everybody
______________ Ram is studying hard for the exams.
Answer:
but
6.
He is
___________ strong __________ his brother.
Answer:
more, than
7.
She can
go ___________ she wishes so.
Answer:
where
8.
Run
fast lest you ___________ miss the bus.
Answer:
should
9.
You can’t
pass ______________ you work real hard.
Answer:
unless
10.
He is
____________ useful _________ helpful.
Answer:
more, than
III.
Fill
in the blanks using appropriate prepositions.
1.
I
passed my B.C.A __________ the age of twenty. (in, at)
Answer:
at
2.
He sent
me basket _____________ apples. (of, with)
Answer:
of
3.
She has
written many books ____________ spoken English. (about, on)
Answer:
about
4.
He
reached the airport ______________ taxi. (with, by)
Answer:
by
5.
This is
the book I told you ________ . (about, of)
Answer:
about
6.
The taj
expresses runs____________ Delhi and Agra. (between, from)
Answer:
between
7.
The
thieves broke __________ the shop at night. (in, into)
Answer:
into
8.
Put this
picture __________ the wall. (on, by)
Answer:
on
9.
She is
always boasting ______________ her money. (for, of)
Answer:
for
10.
I
congratulated her ____________ her success. (for, on)
Answer:
for
(Chapter- 4)
1. Why a concise message is considered an effective message in modern times?
Answer: A concise message is considered an effective message in modern times because a concise message if brief and to the point, it avoids unnecessary details and includes all the necessary details that are essential to convey a message effectively.
2. What is the significance of showing courtesy in our communication with others?
Answer: In addition to considering the feelings and points of view of the target group, it is also important to approach the audience in a friendly and courteous manner. Effective communication should use terms that show respect for the receiver.
3. Why correctness of facts in a message is so important for communication?
Answer: By using correct language one can gain the trust of the receiver. Always use correct language while communicating with others. In written business communication, grammatical errors must be avoided.
4. How can we keep our message concise?
Answer: A brief and to the point message is a concise message. It is important that the message relates to the target group being addressed. The message can be developed by taking the audience into account.
5. What is the importance of clarity in a message?
Answer: It helps to keep to the point as the receiver gets a clear picture of the content of the message. Fuzzy language and cliché expressions should be avoided at all times.
(Chapter- 5)
IV.
Short
Answer Questions.
1. What is the meaning of a sentence?
Answer: A sentence is a group of words that make complete sense in themselves. A sentence conveys an information, question, exclamation.
2. What are articles? Explain the difference between the use of articles ‘a’ and ‘an’.
Answer: There are two types of articles in English language- definite articles and indefinite articles.
Definite Articles: ‘The’ is the definite article. When it is placed before a noun it limits its meaning to one particular thing.
Indefinite Articles: The indefinite article takes two forms. They are: ‘a’ and ‘an’. The article ‘a’ precedes a word that begins with a consonant. The article ‘an’ precedes a word that begins with a vowel.
3. What are the eight parts of speech? Explain each with a suitable example.
Answer: There are 8 parts of speech in the English language: noun, pronoun, verb, adjective, adverb, preposition, interjection, and conjunction.
Noun: A noun is the name of a person, place, idea or thing. Examples: Ram, House, Tajmahal etc. Nouns are of five main types- proper, common, collective, material and abstract noun.
Pronoun: A pronoun can be defined as a word used in place of noun. Example: Shaan is good singer. He also acts very well. ‘He’ in the 2nd sentence is a pronoun used in place of Shaan .
Verb: The verb in a sentence is a word that expresses the action being performed. Example: She can dance. ‘dance’ is the main verb and can is the helping verb.
Adverb: An adverb is a word that qualifies a verb in a sentence. Example: Seema is standing near the tree. The word near qualifies the verb standing and hence is an adverb.
Adjective: An adjective is a word that qualifies a noun or a pronoun in a sentence. Example: The lychees are red. The word red qualifies the noun Lychee and hence is an adjective.
Preposition: A preposition is a word that establishes the relationship between the subject and the object in a sentence. Example: Seema has brought some apples from the market. The word from is a preposition.
Conjunction: A conjunction is a word that joins two sentences, clause or phrases into a complete sentence. Example: He is a singer and an doctor. The word and is a conjunction.
Interjection: An interjection is a word in a sentence that expresses some feeling, surprise or sudden joy or sorrow. A sentence with an interjection always ends with an exclamation mark.
5. What are conjunctions? Explain with the help of a few examples.
Ans. Conjunction: A conjunction is a word that joins two sentences, clause or phrases into a complete sentence. Example: He is a singer and an doctor. The word and is a conjunction.
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