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Thursday, April 24, 2025

I.T.-CLASS-9-UNIT-I-CHAPTER-3 (2025-26):

CBSE SOLUTIONS-2025-26
CLASS-9
UNIT-I COMMUNICATION SKILLS-I
CHAPTER-3 VERBAL AND NON VERBAL COMMUNICATION

A. Fill in the blanks:
1. ........................................... communication message is conveyed without the transmission of words.
Answer: Non-verbal
2. ................................. communication is the exchange of information in the form of letters, documents, etc.
Answer: Written
3. ........................... is the art of reading between the lines.
Answer: Paralanguage
4. ............................. is an example of verbal communication.
Answer: Volumn/Pitch
5. .............................. and maps are example of visual communication.
Answer: Graphs

B. Write T for true and F for false:
1. Verbal communication makes the process of conveying thoughts easier and faster.
Answer: T
2. Body language, includes facial expressions, eye contact, body posture, gestures such as a wave, pointed finger etc.
Answer: T
3. With expression you cannot communicate your mood, or opinion or even show a reaction.
Answer: F
4. Visual communication through visual aids like such as signs, typography, drawings.
Answer: T
5. Poor dressing sense does not impact the reaction of the audience.
Answer: F

Tuesday, April 22, 2025

I.T.-CLASS-10-UNIT-I-CHAPTER-4 (2025-26):

CBSE SOLUTIONS-2025-26
CLASS-10
UNIT-I COMMUNICATION SKILLS-II
CHAPTER-4 APPLY PRINCIPLES OF COMMUNICATION

A. Answer the following questions. (short questions)
1. List the 7'c of effective communication.
Answer: 7'c of effective communication:
1. Principle of completeness
2. Principle of conciseness
3. Principle of consideration
4. Principle of clarity
5. Principle of correctness
6. Principle of credibility
7. Principle of courtesy

2. Describe the principle of clarity.
Answer: Principle of clarity: The message must be as clear as possible. It should be planned and expressed in a logical way, so that there is no scope of ambiguity. the objective may be to obtain information, give information, initiate action, and change another person's attitude and so on.

B. Answer the following questions. (long questions)
1. Differentiate between the principle of conciseness and principle of courtesy.
Answer: 
1. Principle of conciseness:  Conciseness refers to thoughts expressed in the fewest words consistent with writing. It means saying all that needs to be said and no more. The aimless verbiage, unnecessary details and heavy paragraphs make our communication ridiculous and ineffective.
2. Principle of courtesy: Showing courtesy towards the receiver by being, sincere, appreciative, give timely feedback, avoiding rude expressions, no use of slang and jargons, ask for apology if need be, giving the receiver the due respect so that he believes in what you say.

2. Do you think being courteous to your customers helps in a workplace? How, explain with an example?
Answer: Yes, being courteous to customers is highly beneficial in the workplace. It fosters positive customer experiences, builds trust and loyalty, and ultimately contributes to a more successful business environment. 
For example, a customer service representative who listens patiently to a frustrated customer, apologizes for any inconvenience, and provides a helpful solution is more likely to retain that customer and even receive positive feedback.
Courtesy is so important:
* Positive customer relations
* Enhanced reputation
* Increased sales
* Reduced stress
* Improved employee morale

3. How will you ensure your message is correct, clear and concise?
Answer: To ensure a message is correct, clear, and concise, it's crucial to understand the audience, define the purpose, use simple language, and structure the message logically. This involves avoiding jargon, using short sentences, eliminating unnecessary words, and proofreading for errors.
Here's a more detailed breakdown:
1. Know your audience
2. Define your purpose
3. Use simple and precise language
4. Structure your message logically
5. Eliminate unnecessary words
6. Proofread carefully.

I.T.-CLASS-10-UNIT-I-CHAPTER-3 (2025-26):

CBSE SOLUTIONS-2025-26
CLASS-10
UNIT-I COMMUNICATION SKILLS-II
CHAPTER-3 MEASURES TO OVERCOME BARRIERS IN COMMUNICATION

A. Identify the type of communication barrier:
1. The difficulty in understanding unfamiliar accents.
Answer: Linguistic Barriers
2. They include the barriers like noise, closed doors, faulty equipment used for communication, closed cabins, etc.
Answer: Physical Barriers
3. There are various mental and psychological issues that may block effective communication.
Answer: Psychological Barriers
4. The emotional IQ of a person determines the ease and comfort with which they can communicate.
Answer: Emotional Barriers
5. Different people perceive the same things differently and hence crucial to effective communication.
Answer: Perception Barriers

B. Answer the following questions. (short answer)
1. List the communication barriers.
Answer: Communication barriers:
1. Linguistic barriers
2. Physical barriers
3. Cultural barriers
4. Organisational structure barriers
5. Psychological barriers
6. Emotional barriers
7. Perception barriers
8. Technological barriers

2. Explain perception barrier with the help of an example.
Answer: Different people perceive the same things differently and hence crucial to effective communication. All the messages must b easy and clear. There should not be any room for diversified interpretation.

3. Do you think is lack of trust is a communication barrier? Explain with an example.
Answer: Yes, a lack of trust is indeed a significant communication barrier. When individuals don't trust each other, they are less likely to communicate openly, leading to misunderstandings and strained relationships. Trust is foundational for effective communication.

Friday, April 18, 2025

I.T.-CLASS-9-UNIT-I-CHAPTER-2 (2025-26):

CBSE SOLUTIONS-2025-26
CLASS-9
UNIT-I COMMUNICATION SKILLS-I
CHAPTER-2 PERSPECTIVES IN COMMUNICATION

A. Fill in the blanks:
1. It is usually advised to use words that expresses the exact thought and leave the least to _______________________.
Answer: Interception
2. ___________________ perspective refers to the tendency to focus only on the sections that you focus on.
Answer: Visual
3. ________________ is the evaluations people make about objects, ideas, events, or other people.
Answer: Attitude
4. Your beliefs shapes _______________________________.
Answer: Reality
5. A __________________ is an idea that a person holds as being true.
Answer: Belief

B. Write T for true and F for false:
1. Different people have same perspectives as everyone sees things in the same way.
Answer: F
2. Effective communication depends on one's ability to read the attitude of the other person or group.
Answer: T
3. Most of the visual perceptions are the judgements you make.
Answer: T
4. Your past bad experience does not affect your behaviour or the way you communicate with others.
Answer: F
5. Limiting beliefs affects behaviour by preventing people from taking certain actions that they would have otherwise.
Answer: T

C. Choose the correct answer:
1. Which term defines an individual's point of view through which they interpret and understand every communication?
a. Perspective        b. Attitude            c. Belief                d. Value
Answer: Perspective
2. Which term describes being irrational and judging with a preconceived opinion that leads to preferential treatment to a person or group?
a. Preconception        b. Prejudgment            c. Passive aggressive        d. Bias                e. Partiality        f. All of these
Answer: All of these
3. Identify the type of attitude: Someone who is honest and open in their communications and allows others to express their views.
a. Passive            b. Assertive                    c. Passive aggressive                d. Aggressive
Answer: Assertive
4. Which of the following factors do not affect belief?
a. Experience             b. Culture                c. Education            d. None of these
Answer: None of these
5. We all perceive reality different,  according to which factors:
a. Our unique perception of that reality
b. From our personal position of awareness
c. From our immediate environment
d. All of these
Answer: All of these

I.T.-CLASS-10-UNIT-I-CHAPTER-2 (2025-26):

CBSE SOLUTIONS-2025-26
CLASS-10
UNIT-I COMMUNICATION SKILLS-II
CHAPTER-2 PROVIDE DESCRIPTIVE AND SPECIFIC FEEDBACK

A. Fill in the blanks:
1. Feedback can be _____________________ or ____________________.
Answer: Verbal, non-verbal
2. A ______________________ would be a positive non-verbal feedback, whereas a _____________ would indicate a negative feedback.
Answer: Smile, frown
3. If the appropriate feedback is given by the receiver to the _______________ then the sender can modify, remodel, his strategy of communication.
Answer: Sender
4. ______________________ means the medium through which the information is transmitted from the sender to the receiver.
Answer: Channel
5. _________________  is the situation that forms the setting for an event, statement, or idea, in which your message is delivered.
Answer: Context
6. __________________ feedback should be to help you improve as it mainly focuses or addresses areas in need of improvement.
Answer: Negative
7. ____________________ can be descriptive feedback that describes one's action as good or bad and perspective feedback advices on how it should be done.
Answer: Feedback
8. ______________________ given early in the task, helps to improve and prevent from making the same mistakes again.
Answer: Formative feedback
9. ____________________ at the end of the task by comparing it against a benchmark.
Answer: Summative feedback
10. ____________________ feedback provides detailed and specific information on how well or poorly it was done.
Answer: Specific

Monday, April 14, 2025

COMPUTER-SCIENCE-CLASS-7-CHAPTER-1 (2025-26):

CBSE SOLUTIONS-2025-26
CLASS-8
CHAPTER-1 NUMBER SYSTEM

A. Tick the correct answer:
1. Which number system has 10 as its base?
a. Binary number system        b. Decimal number system                c. Octal number system        d. Hexadecimal number system
Answer: Decimal number system
2. Which number system consists of 0 and 1?
a. Binary number system        b. Decimal number system                c. Octal number system        d. Hexadecimal number system
Answer: Binary number system
3. To convert a decimal number into a binary number, we divide the number by:
a. 2                                                   b. 8                                                            c. 10                                            d. 0
Answer: 2
4. In binary multiplication, 1*1 equals to______________________.
a. 0                                                   b. 1                                                            c. 2                                                         d. None of these
Answer: 1
5. Which number system has 16 as its base?
a. Hexadecimal number system        b. Decimal number system                c. Octal number system        d. Binary number system
Answer: Hexadecimal number system

B. Write T for true and F for false:
1. The numbers used in hexadecimal number system is 0 to 15.
Answer: T
2. The digits 0 and 1 are known as binary digits or bits.
Answer: T
3. In binary multiplication, 1*0 equals 1.
Answer: F
4. To convert a decimal number into an octal number, divide the number by 10.
Answer: F
5. The octal number system consists of 8 digits, i.e. 0 to 7.
Answer: T